INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! At LIYAH SHOP, we strive to show our products as accurately as possible. However, please note that colors, sizes, or details may slightly vary due to photography, lighting, or screen differences.

Rest assured, you’ll receive the same high-quality product you ordered.

Where can I view my sales receipt?

After your purchase, your sales receipt is automatically sent to the email address you used at checkout.

You can also log in to your LIYAH SHOP account to view, download, or print your receipt anytime.

How can I return an item?

Returning an item is easy!

  1. Contact Us – Reach out to our customer service via email or through your account.

  2. Request a Return – Provide your order number and reason for the return.

  3. Ship the Item Back – Follow the instructions we provide for safe shipping.

  4. Receive Refund/Exchange – Once we receive and inspect the item, your refund or replacement will be processed promptly.

We aim to make returns simple, fast, and hassle-free.

Will you restock items indicated as “out of stock?”

Yes! We regularly restock popular items.

If a product is currently out of stock, you can sign up for notifications on the product page, and we’ll alert you as soon as it’s available again.

Where can I ship my order?

We ship to most countries worldwide!

During checkout, simply enter your address, and our system will confirm if delivery is available in your area.

For specific shipping inquiries, feel free to contact our customer support.

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